PUBLIC OFFER (AGREEMENT)

FOR THE PROVISION OF SERVICES FOR ORGANIZING TOURIST EVENTS (HIKES, TREKS, AND TOURS)

Last updated: June 11, 2026

This document is an official public offer (Public Offer) from Individual Entrepreneur P/E Maksim Eremeev (TIN/Registration number: 306387157, Georgia), hereinafter referred to as "HikingMax," to enter into an Agreement for the organization and execution of tourism and excursion events (hikes, treks, jeep tours, corporate and international trips) with any individual or legal entity, hereinafter referred to as the "Client."

In accordance with Articles 329 and 331 of the Civil Code of Georgia, full or partial payment for our services constitutes unconditional acceptance of this Agreement. Once payment is made, the Agreement is considered signed and binding.

1. SUBJECT OF THE AGREEMENT

1.1. HikingMax agrees to handle the booking, organization, and execution of your adventure (referred to as the "Event" / "Tour" / "Hike") based on the program listed on our official website (https://hikingmax.com/en), and you agree to pay for these services and follow the rules set out in this Agreement.

1.2. Our adventures come in different formats: day hikes, multi-day treks, jeep tours, corporate programs, and international trips. Booking and cancellation rules depend on the format you choose (Section 4).

2. RIGHTS AND OBLIGATIONS

2.1. HikingMax agrees to:

2.1.1. Provide you with all the details about the adventure program, difficulty level, gear requirements, and cost.

2.1.2. Organize the Event as described, including services covered by the price (transfers, guide support, group gear, first aid kit, etc., depending on the package).

2.2. HikingMax has the right to:

2.2.1. Change the route, schedule, or cancel/postpone the Event due to bad weather, safety risks to participants, or other force majeure circumstances.

2.2.2. Refuse the Client's participation (without a refund) if the Client arrives under the influence of alcohol or drugs, lacks mandatory gear (like hiking boots with proper grip for tough trails), or seriously violates safety rules and the guide's instructions.

2.3. The Client agrees to:

2.3.1. Pay for the Event in full and on time.

2.3.2. Honestly and independently assess their own fitness level and health before signing up for an Event.

2.3.3. Show up at the starting point on time. If the Client is late, the transfer and the group won't wait, the service is considered delivered, and no refund will be issued.

2.3.4. Strictly follow safety protocols and the hiking guide/group leader's instructions throughout the entire route.

2.3.5. Take good care of any gear provided by the Contractor or partners. If gear is lost or damaged by the Client, they agree to reimburse its full market value.

3. PRICING AND PAYMENT TERMS

3.1. For regular (group) Events, the price is listed on the Provider's official website and is locked in for the Client once the prepayment or deposit is made.

3.1.1. For private, corporate, and closed group Tours designed by individual request, the final price is not fixed on the website. It is calculated individually based on tour details, dates, number of participants, and the service package. The final cost for such Tours is agreed upon via email or messengers and is officially set in the invoice or individual quote issued by the Provider.

3.2. Payment is made according to the specific Event type (prepayment, deposit, or full payment) via the website's payment systems or directly to the Provider's bank details.

3.3. The currency for transactions within Georgia is the Georgian Lari (GEL). For international transfers, payments can be made in other available currencies (USD, EUR) by prior agreement and at the Provider's exchange rate on the day the invoice is issued.

4. BOOKING, CANCELLATION, AND REFUND TERMS

Cancellation and refund rules depend strictly on the Event category:

4.1. ONE-DAY HIKES
  • Cancellation by the Client more than 3 days (72 hours) before the start of the event — 100% of the paid amount is refunded.
  • Cancellation by the Client between 3 and 2 days (72 to 48 hours) before the start of the event — 50% of the paid amount is refunded.
  • Cancellation by the Client less than 2 days (48 hours) before the start of the event — no refund is provided.
  • Alternative: Instead of a refund, the Client has the right to coordinate with the Contractor to transfer the deposit/payment to another Event from the Contractor's calendar.

4.2. MULTI-DAY TREKS AND TOURS
4.2.1. Booking and confirmation procedure:
- To reserve a spot on a trek or tour, the Client pays a deposit (guarantee deposit) of 20% of the total Event cost.

- No later than 10 days before the start date, you must pay the remaining 80% of the total cost. If we don't receive full payment by this 10-day deadline, we'll have to cancel your booking, and your deposit will be handled according to section 4.2.2.

4.2.2. Cancellation by the Client and expense reimbursement:
Organizing multi-day mountain treks means we have to make non-refundable bookings well in advance. Because of this, if you decide to cancel, the following terms apply:

- Cancellation more than 10 days before the start date
We will refund 10% of the total trip cost (half of your deposit). The remaining 10% is kept by HikingMax to cover the fixed operational costs of your preliminary booking.

- Cancellations made 10 days or less before the trip starts (including after the final payment is made)
HikingMax keeps 100% of the total trip cost (including deposit and final payment). At this stage, no refund is possible because we've already paid for everything to get your tour ready—including 100% of lodging, guide services, food, and your seat in the van.

4.3. INTERNATIONAL AND CORPORATE TOURS

  • To lock in your spot, you'll need to pay a non-refundable 20% deposit of the total trip cost. If you decide to cancel, this deposit stays with us regardless of when you let us know.
  • The remaining balance must be paid no later than 10 days before the adventure begins.

4.4. CANCELLATIONS OR RESCHEDULING BY US

  • If we have to cancel or reschedule the trip (including for dangerous weather), you'll get a full 100% refund or we can move your deposit to a different date—your choice.

4.5. REFUND PROCEDURE

  • If you decide to cancel (as per sections 4.1 and 4.2), we'll process your refund within 14 business days after receiving your formal written request. Just a heads-up: any payment system or bank fees for the transfer might be deducted from the total refund amount.

5. SPECIAL CONDITIONS: BRINGING THE KIDS
5.1. Minors (under 18) can only join our adventures when accompanied by legal guardians (parents, tutors) or adults with a notarized power of attorney from the parents.

5.2. Responsibility: Legal guardians must personally supervise their child's behavior and physical/mental state at all times during transfers and on the trail. HikingMax (and our guides) do not provide childcare and aren't responsible for safety if incidents result from a child's actions or failure to follow instructions.
by them or their parents to follow the guide's instructions.

5.3. Age limits: Kids' access to trails is strictly based on difficulty level:
● Easy routes: kids aged 7–8 and up are welcome.
● Moderate and Difficult routes: strictly 12–14 years and up.
● Extreme treks (Kelitsadi, Okrotskali): strictly 16+ or 18+.

5.4. Transport safety for kids: Following Georgia's traffic laws and HikingMax internal safety standards:
● Kids under 12 ride exclusively in the back seats of the car or minivan.
● Every child must have their own full passenger seat (carrying children over 3 on an adult's lap is strictly forbidden).
● For kids aged 3 to 7-8, parents must provide their own booster or car seat, or arrange one with us in advance.

5.5. Guide's right to refuse (Removal from the route without refund): The lead guide has the right to refuse a parent and child at the meeting point or any time during the trip if:
● The child's actual age is lower than stated during booking and doesn't match the trail difficulty;
● The child lacks mandatory personal gear (proper hiking boots with grip, warm layers, rain jacket);
● The child's behavior or physical condition threatens their own safety or the group's schedule.
In this case, the service is considered rendered, and the tour cost is non-refundable.

6. LIABILITY AND LIMITATION OF LIABILITY

6.1. The Contractor is not liable for any deterioration of the Client's health, injuries, flare-ups of chronic conditions, or accidents occurring during the Event if they are caused by the Client's physiological characteristics, violation of safety rules, negligence, or failure to follow the guide's instructions.

6.2. The Client understands that mountain hiking is an active form of recreation and involves natural risks. The Client assumes all risks associated with potential injuries.

6.3. Insurance: The Contractor does not include medical or sports insurance in the cost of Events. The Client is required to independently get a proper insurance policy covering "active leisure / trekking / hiking" risks for the duration of the Event.

6.4. The Contractor is not responsible for the safety of the Client's personal belongings, documents, or equipment throughout the entire route.

7. DISPUTE RESOLUTION AND APPLICABLE LAW

7.1. The Parties will strive to resolve all disputes and disagreements arising from or in connection with this Agreement through negotiations.

7.2. This Agreement is governed by, interpreted, and enforced in accordance with the current substantive and procedural laws of Georgia.

7.3. If we can't reach an agreement outside of court, the dispute will be handled by the court at the place of the Contractor's registration (Georgia).

8. CONTRACTOR DETAILS

  • Name: P/E Maksim Eremeev
  • Registration number (Tax ID): 306387157
  • Country of registration: Georgia
  • Email: hikingmaksge@gmail.com
  • Official website: https://hikingmax.com/en